Privacy and Security Policy

Privacy and Security Policy

This document explains the privacy and security policy of madebylum.com.

madebylum.com attaches great importance to the security of user information.


Definitions

Site: The business operating at madebylum.com for sales purposes, representing Işıl Oturuşoğlu with all rights and obligations, and subject to the laws of the Republic of Türkiye.

User: A person who registers on the Site with their own consent and creates a username and password to access and manage their information.

Username: The valid e-mail address provided by the user during registration.

Password: The security information created by the user and known only to them.

Important Note: The Site does not know user passwords under any circumstances. Passwords are stored in the system in encrypted form.


Collection and Use of Information

The information collected on the Site is evaluated in three categories:

  1. Personal information
  2. Site usage information
  3. Order information

1. Personal Information

The name, surname, and contact details voluntarily provided by the user are stored in the system.


2. Site Usage Information

The user’s activities within the site are analyzed for the purpose of improving services.


3. Order Information

Delivery and billing information are requested during the order process.

Important Note: Credit card information is never stored in the system and is transmitted directly to the bank.

User information is not shared with third parties under any circumstances.


Internet Links

The Site may contain links to other websites. madebylum.com is not responsible for the privacy policies of these sites.


Surveys

From time to time, surveys may be conducted to improve user experience.

madebylum.com reserves the right to update this policy when deemed necessary.


SECURITY PRINCIPLE

madebylum.com protects user data with 256-bit SSL encryption.

The user is responsible for verifying SSL security through their browser.

Important Note: Personal information should not be shared via e-mail or telephone.


Data Retention

Credit card information is not stored in the system.

User information is stored only for the purpose of providing services.


COOKIE NOTICE

This policy applies to digital platforms operated by Işıl Oturuşoğlu.

Cookies are used to improve user experience and optimize the site.

Types of Cookies:

  • Essential cookies
  • Analytical cookies
  • Commercial cookies

Cookies are used to enhance user experience and can be managed through browser settings if desired.