Privacy Notice (KVKK)

Personal Data Protection Disclosure Statement

This disclosure statement has been prepared by Işıl Oturuşoğlu, in the capacity of data controller, in accordance with the Law No. 6698 on the Protection of Personal Data (“KVKK”).

If you visit the website madebylum.com or make a purchase, your personal data shared with us may be processed within the scope and conditions set out below.

Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Execution of order processes
  • Provision of products and services
  • Management of customer relations
  • Evaluation of requests and complaints
  • Improvement of service quality
  • Fulfillment of legal obligations

In addition, if your explicit consent is obtained, commercial electronic messages containing campaigns, promotions, and informational content may be sent to you.

Method and Type of Personal Data Collection

Your personal data may be collected verbally, in writing, or electronically through the website, e-mail, telephone, and other communication channels.

The types of data collected may include:

  • Identity information (name, surname)
  • Contact information (telephone, e-mail)
  • Address information (delivery and billing address)

Your credit card information is not stored in our systems and is transmitted directly to payment service providers.

Transfer of Personal Data

Your personal data may be transferred to:

  • Cargo and logistics companies (for delivery purposes)
  • Payment service providers (for payment transactions)
  • Authorized public institutions and organizations within the scope of legal obligations

Such transfers are made only to the extent necessary for the performance of the service.

Your Rights Under KVKK

Pursuant to Article 11 of KVKK, you have the right to:

  • Learn whether your personal data is processed
  • Request information if your data has been processed
  • Learn the purpose of processing and whether it is used in accordance with its purpose
  • Request correction if it is incomplete or incorrectly processed
  • Request deletion or destruction
  • Learn the third parties to whom your data is transferred
  • Object to the processing
  • Request compensation in case you suffer damage

Contact

You may submit your requests within the scope of KVKK via the contact information below:

Işıl Oturuşoğlu
Maçka Talim Yeri Sk. 6/8
Vişnezade, 34357 Beşiktaş / Istanbul

E-mail: info@madebylum.com
Phone: +90 (535) 348 26 67